Professional Call Center Services

Phonex: Your inmediate call center nearshoring solution. We have 1,000 call center work stations for rent in Mexico City’s fastest growing business area. Start today your nearshoring service from Mexico to U.S.A. and Canada, at a fraction of the cost. Plug and play. Inmediate avalability.

We have a successful rental offer for your Call Center nearshore operation.

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Complete hiring of call center infrastructure

Contact Us

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Building

Uninterrupted operations with internet and electrical redundancy, dedicated technical support, and more.

Rental of operational stations for contact center and infrastructure

  • Workstations equipped with or without computers
  • Cutting-edge equipment and technology platform
  • Specialized Call Center furniture
  • Complementary general services (cafeteria, lockers, maintenance, cleaning, security, CCTV, etc.)
  • Technical support
  • Private operation areas and administrative use
  • Dedicated internet
  • Redundancy in voice, data, and electrical energy
  • You can nearshore your own operation in order to perform the following activities

  • Lead prospecting
  • Customer service and help desk
  • Conducting telephone satisfaction and quality surveys.
  • Post-sale follow-up
  • Prospecting and profiling of databases
  • Service renewal for customer retention
  • Attention to mentions in media
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Customized Contact Center Services

We offer flexible solutions adaptable to your business's specific needs. Our services include:

  • Fully equipped workstations
  • Cutting-edge technological infrastructure
  • Internet and electrical power redundancy
  • Specialized technical support
  • Customized software according to requirements
  • Trained personnel (optional)
  • Access to common areas (cafeteria, training rooms, meeting rooms)

Configure your service by choosing the components that best suit your operation, from basic workspaces to comprehensive solutions with included staff.

We have attractive fees for anual contracts in workstations leasing models since $150 usd per individual position.

Company certified by:
ISO 9001:2015 – ISO IEC 27001:2013

iso 27001 certificate
iso 9001:2005 certificate
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Included Extras

phonex logo
At Phonex, we have first-class facilities.
electricity
Electrical redundancy
Cafeteria
Cafeteria
wi fi
High-speed Wi-Fi
green spaces
Air conditioning
meeting room
Meeting rooms
security
Private security
Virtual tour

Discover our magnificent facilities through our virtual tour.

Cutting-edge Technology

State-of-the-art Infrastructure

Specialized Call Center Platform

Optimized System

Redundant Links

Guaranteed Connection

Power Plants

Continuous Power

UPS

Immediate Backup

Perimeter Security

Total Protection

CCTV (Closed Circuit Television)

24/7 Monitoring

Segmented WiFi

Optimized Network

Structured Cabling

Solid Infrastructure

Acoustic Panels

Professional Isolation

Help Desk

Dedicated Support

Technical Support

Expert Assistance
Building